Tip number 1. Do not argue with the author
Remember that you came to the site with reviews not to argue with complaints, but to show readers that your company’s employees are caring, attentive people. They sincerely want to help and sort out any negative situation. Show that your company employs ordinary people who are also mistaken. Make it clear to internet users that you want to make your customers’ lives better.
Perhaps the client was in a bad mood or he misunderstood the company’s employees. Your task is to politely understand the problem. With this attitude, you will maintain a reputation, and the image will Continue reading