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Remote Sales
Why exactly the remote sales team? It allows you to save on rent and all associated costs, salary and more. At the same time, the business receives better employees motivated to work and builds a system that is easy to manage. Olga Rossi, an expert in building remote sales departments, told Business.ru how to build a remote sales department in a company.
6 steps to launch a remote sales team
Step 1. Basic Automation
Why basic? To start the work, you do not need a super digitized model with hundreds of indicators. It will Continue reading
Clients complain about the network: 7 rules for the correct answer
Tip number 1. Do not argue with the author
Remember that you came to the site with reviews not to argue with complaints, but to show readers that your company’s employees are caring, attentive people. They sincerely want to help and sort out any negative situation. Show that your company employs ordinary people who are also mistaken. Make it clear to internet users that you want to make your customers’ lives better.
Perhaps the client was in a bad mood or he misunderstood the company’s employees. Your task is to politely understand the problem. With this attitude, you will maintain a reputation, and the image will Continue reading
How to establish a business
On the topic of how to establish a business, I already wrote in an article on how to organize your business. But since setting up a business is not the easiest thing, let us return to this topic again. In the future, we will probably come back again. In today’s article, I will share my opinion on how to establish a business in terms of its systematization, i.e. division of business processes into several subsystems and their integration, and organization.
I would like to note (although for you, the reader, from the point of view of running your own business it may turn out to be insignificant), that this article was placed under the heading “Starting a business” and not “Doing business”, although, probably, the second would be more correct. But, I think that it is necessary to establish business processes at the very beginning of their business, therefore the article is placed in the “Start of Business”. Although I understand that for a completely novice entrepreneur this is not an easy task, but it is necessary to Continue reading
